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You have 10 days from the date you received your item to request a return. To be eligible for a return, your item must be: Unused and in the same condition that you received it. In the original packaging. Certain types of goods are exempt from being returned, such as perishable items, personalized goods, digital products, and intimate items.

Refunds will be issued back to the original payment method only. A refund is provided for items that arrive damaged within 10 days of delivery. Shipping costs are non-refundable. All refund requests for damaged products must be validated through photo or video evidence submitted to ARCANDROP for approval prior to a refund being issued. A full refund will be provided for incorrect or missing items that were shipped. All refund requests for wrong or missing products will need to be validated through photo or video evidence submitted to ARCANDROP for approval prior to a refund being issued.

If you have any questions about our return and refund policy, please contact us at:

📧 arcandrops@gmail.com

📞 +356-99753228

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